Permanent Data Setup
Securely connect and persist your company's knowledge bases (Confluence, SharePoint, Zendesk, etc.) for always up-to-date, AI-ready documentation. No more manual URL/file uploads per session.
Advanced AI Web Tools
Leverage fine-tuned models, custom prompt engineering suites, and tools for automated knowledge gap detection within your documentation, directly integrated with PoliPilot.
Multi-Channel Platform (MCP) Integration
Seamlessly deploy PoliPilot assistance within your existing CRM, live chat, and email platforms. Generate policy-compliant replies directly where your agents work.
Insightful Analytics & Reporting
Gain valuable insights into customer inquiries, AI response effectiveness, and documentation gaps. Track KPIs and identify areas for service and content improvement.
Team Collaboration & Roles
Manage multiple users with role-based access controls. Share curated documentation sets, review AI-generated replies, and collaborate on improving customer interactions.
Enhanced Security & Compliance
Benefit from advanced security protocols, audit logs, and features to help meet specific industry compliance requirements (e.g., HIPAA, GDPR considerations where applicable).
Customizable AI Behavior
Tailor the AI's tone, response length, and escalation paths to perfectly match your brand voice and operational workflows. Fine-tune for specific customer segments or query types.
Priority Support & Onboarding
Receive dedicated support, personalized onboarding sessions, and expert consultation to maximize PoliPilot Pro's value for your organization.
Future-Proof Features
Get early access to cutting-edge AI advancements, new integrations, and continuously evolving functionalities designed to keep your customer service ahead of the curve.